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Frequently Asked Questions
FOR MEDAL MOUNTING QUESTIONS CLICK HERE
PAYMENT METHODS AND SECURITY
Use the secure online credit card payment with VISA, MasterCard or Discover. Semper Fi Company uses an SSL WEB SERVER & PayPal Merchant Services. SEMPER FI COMPANY is totally PCI Compliant (required for Credit Cards).
Can I send a money order with my order?
Yes. When checking out, choose the Money Order option.
Print your order and send with money order to:
Semper Fi Company
PO Box 240
Buchanan, MI 49107
Do you ship overseas?
Yes, only to APO, FP0, DPO and US Government/Diplomatic Courier (i.e. Embassy) addresses. NO OTHER INTERNATIONAL SHIPPING IS AVAILABLE.
Can I get my order overnight?
Yes. Call us for overnight requests. All overnight requests need to be made no later than 2:30 P.M. ET. Telephone# (269) 695-2212 (Mon-Fri 9:00AM-6:00PM EST). Medal mounting may still take 2-3 days based on seasonal demand.
Do you sell uniforms & boots?
No. Please call you official uniform source. Camp LeJeaune (910) 451-2802 or Camp Pendleton (760) 725-4688 OR visit Marines On Line.
What charitable organizations does Semper Fi Company support?
Our major contribution is to the Cpl. Ian Stewart Memorial Fund, in memory of SFC owner, Pam Bennett's nephew. (This fund awards a $2,000 college scholarship each year to a Marine and is administered by Michigan Gateway Foundation.) Contributions are also made to TOYS FOR TOTS, USO & Wounded Warrior and MADD.
100% MONEY BACK QUARANTEE
A 30 day 100% Money Back Guarantee is offered from the date you receive your product. Simply return your unused item(s) with the original packaging and receive a full refund. (Shipping not included .) If item is not returned in new condition a refund will not be given. If it is our error – 1st Class postage will be reimbursed.
Do you have a store?
We do not have a physical storefront location for customers to visit. We are an on-line business with a warehouse of inventory, which keeps our costs down, so we can pass the savings on to you.
AVAILABILITY
Most items are in stock (95%). Occasionally stock outs occur in which case you will be contacted, via E-Mail with an estimated shipping date.
PRIVACY POLICY
Your information will be used by Semper Fi Company exclusively, it will never be given nor sold to anyone.